Privacy Policy
We believe transparency is a civic duty. Here's exactly how we handle your data — plainly, honestly, and completely.
Information We Collect
- Account Information: When you register via email, phone, or Google OAuth, we collect your name, email address, phone number, and profile picture.
- Reporting Data: When you submit a cleanliness report, we collect the photos you upload, the geolocation (GPS coordinates) of the issue, and the text description.
- Device Data: We collect standard diagnostic data to keep the app secure and functional.
How We Use Your Information
- To create and authenticate your account securely using Google or Firebase.
- To route your civic reports to the appropriate local municipal authorities.
- To award you "Points" and track your civic contributions on our platform.
- We do not use your Google user data for targeted advertising, nor do we sell it to data brokers.
Third-Party Services
We use third-party services to ensure security and reliability:
- Google OAuth: For secure, seamless login.
- Firebase Authentication: For sending and verifying SMS OTPs.
These providers have their own privacy policies regarding how they handle your data during the login handshake.
Data Sharing
We do not sell your personal data. However, the civic reports you generate (photos, descriptions, and locations) may be shared with local municipal bodies, NGOs, or government contractors for the express purpose of resolving the reported issue.
Your Rights & Deletion
You have the right to request access to or deletion of your data. You can delete your account from the app settings or by contacting us at support@swachhprahari.in
By using Swachh Prahari, you agree to the practices described in this policy. We may update this page periodically — we'll notify you of any significant changes through the app.